Credit Recovery& Document ServingSpecialists
Professional, discreet and results-focused debt recovery and process serving across New Zealand. An Authorised FEDS Network Agent.
Three disciplines,
one outcome.
Credit Recovery
Practical, compliant recovery of overdue and bad-debt accounts. We pursue what you are owed with discretion and persistence — so you can stay focused on your business.
Document Serving
Professional service of demands and District Court documents, nationwide, with sworn affidavits of service.
Debt Management
Structured management of complex credit and bad-debt portfolios, from first demand through to enforceable judgment — measured, methodical and results-focused.
A measured, six-step method.
Discuss
A free, no-obligation initial discussion to understand your situation and the overdue accounts you need recovered.
Negotiate
Our team moves quickly to resolve the matter, using refined negotiation techniques honed over years of experience.
Instruct
You refer your overdue accounts. We review the file, confirm the position and agree a clear course of action.
Demand
A formal, legally compliant demand is issued — firm, professional and designed to prompt payment or arrangement.
Recover
Where needed, we serve documents and pursue District Court proceedings, keeping you informed at every step.
Resolve
Funds are recovered and remitted, or judgment is secured and enforced. You stay focused on running your business.
Over 30 years in credit, recovery & financial services.
Paul Kyle brings more than three decades of experience in credit management, financial services and recovery work. His background spans senior roles in banking, full P&L responsibility as a McDonald’s franchisee, executive management in education, and over a decade managing complex credit and bad-debt portfolios.
He specialises in practical, compliant debt recovery and process serving, and is an authorised agent of the FEDS Network. Grafton Group focuses on delivering clear results — while allowing clients to stay focused on running their own businesses.
Trusted by New Zealand
businesses.
“We'd been chasing a run of unpaid corporate accounts for months with nothing to show for it. Grafton Group had them recovered within weeks — professional, discreet and genuinely on the ball. Paul kept us in the loop the whole way through and the money was in our account before we expected it. We wouldn't hesitate to use them again.”
“A long-standing debt our previous agency had written off as unrecoverable was settled in full. Straightforward, no fuss, and the communication throughout was excellent. Exactly what you want when money is on the line.”
“Firm but always professional. They handled a difficult debtor with the right balance of persistence and tact, and secured an arrangement that actually stuck. It let us get back to running the practice instead of chasing invoices.”
Owed money?
Leave it to us.
Request a confidential, no-obligation quote. We respond promptly and discreetly.